Performance Management | The 201° Story
It was the summer of 2019. Our family was officially growing from 3 boys to 3 boys and little girl. So our house size needed to grow as well. We found the perfect house in the woods. Sure … it had what Meg needed inside, but it also has what I need outside. A massive, custom-built, Texas-style smoker.
Okay. Here’s how I fed my family and friends all summer. Here’s when it clicked.
Great management is like smoking a pork shoulder. Don’t roll your eyes - get ready to go eat and become a better manager. Management is not just telling people what to do and making sure it’s done. Management should truly be helping your people achieve their fullest potential and then celebrating when it happens! That doesn’t happen organically, naturally or easily. It takes a process. (just like it takes a process to get to 201°!)
Step 1 | Preparation
The Food: Preparation is key. The right cut of meat, the right spices, the right temp on the fire. If you don’t prepare, there’s a good chance you won’t enjoy the end result.
The Backyard Smoker
The Manager: Onboarding the team member properly makes a drastic impact on the success of that team member. Build a relationship with them, find their strengths, discover their communication style and bring clarity to how they can succeed. We leverage the SDI 2.0 to help shorten the learning curve in new relationships and enhance those that already exist.
Step 2 | Maintain Consistency
The Food: The pork shoulder is on the grate. It’s cooking. There are three responsibilities I have during this step of the process.
a) Monitor the smoker temperature
b) Monitor the meat temperature
c) Continue to add the proper amount of logs to the fire to maintain the temperature
The goal is consistency. It takes effort, checking, knowing the right size of the log to put in the fire box. The meat can keep improving with consistency.
The Manager: Maintaining a consistently healthy work environment is key to developing a direct report to reach their potential. Our check-in process helps the team member take ownership of their development and gives you the opportunity to provide steady feedback so they can keep improving. The goal is growth and moving towards 201°. If you don’t keep the fire going or if you let it go for too long the temp can drop. That’s when you need to lean in even more to get back on track.
Step 3 | The Wrap
Time To Wrap!
The Food: The pork is edible at 145°, but it would be horrible. It’s like giving a direct report a task and they complete it, but they do such a bad job that you will never ask them to do it again. Well - that could be on you for asking them too soon. (maybe). Back to the food. When the pork shoulder reaches 180° you pull it out and wrap it in foil. The foil increases the temp faster and gets it to 201° in half the time. If you wrap too soon the pork can cook but will lose out on the flavor and burnt ends. You have to do the wrap at the right time, which is clear to you since you are checking it on a regular basis to maintain consistency.
The Manager: When the team member is ready for next-level coaching you need to provide it. You have been maintaining consistency and development for them, but you and I both know that some comments they need to hear they won’t hear until they are ready. We don’t want to break them, we want to develop them. Picture a team member at 180° and you are almost to 201°. It’s time to have a conversation about their growth, development and how they can hit the next level. Then you maintain consistency at a faster pace to help them get there.
Step 4 | The Celebration and Rest
The Food: When the temperature gauge on the meat hits 201° it’s a party for all. Hard work is going to pay off soon. You pull the pork shoulder off gently because it’s falling apart already. After you pull it off the smoker it’s time to let it rest for an hour. It’s still cooking. It’s 201° degrees! Let it rest for an hour and finish prepping the rest of the meal. If you don’t let it rest you will not experience the full potential of what you spent so much time working on.
The Manager: When the team member pushes through a challenging project with success and hits 201° you celebrate! When we Hustle and Grind we need to remember to Rest! If we don’t give them a moment to rest we will miss out on the team member truly hitting their full potential.
Well … that’s the 201° Performance Management Story. It’s time for you to experience your own 201° stories. Give us a shout to bring 201° to you soon.
